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Refund and Exchange Policy

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REFUND AND EXCHANGE POLICY


Product Refunds and Exchanges:
We offer a 7-day window for refunds and exchanges on products.
To be eligible, the product must be in new condition, sealed and suitable for resale. If the product is in new condition and doesn't affect our ability to sell it to another customer, we will gladly process a refund or exchange.
We do not offer refunds or exchanges on used or opened products unless they are defective or damaged. 
Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

Contact Customer Support:
To request a refund or exchange, or for any further assistance, please reach out to our customer support team at yfysingapore@gmail.com
Please provide your order details, proof of purchase, and any relevant information for a swift resolution.
 

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